RETURNS & REFUND POLICY

At Re:Velvet, we are happy to process refunds for returned items under the following conditions:

  1. Proof of Purchase: A valid proof of purchase must be provided with the returned item.
  2. Return Period: Items must be returned within 30 days from the date of purchase.
  3. Condition of Items: Items should be in their original condition as sold, with labels intact and free from stains or damage. Faulty items are, of course, exempt from this condition.

RETURN SHIPPING FOR ONLINE PURCHASES 

Please note that we currently do not offer free online returns as we are a growing business. However, we are happy to accept returns in person at our studio, S005, AlfieÂŽs Antique Gallery, LONDON, NW8 8DT.

Thank you for your understanding and for supporting our small and local circular business!